10-23-2012 05:18 PM
I got a BB for my birthday, I was playing around and trying to figure how everything works when a friend wanted to send me a picture I did not recieve it, for a minute I thought maybe it's because she didn't send it right or her phone didn't work. Then a few days later I wanted to send a picture to my friend aswell, but it wouldnt send, their would be the little clock on the side then a big red X would appear not even a few moments after i tried sending it. I tried over and over and it will not work. I do not recieve any pictures and can't send any which sucks, i want to know if their is anyway to be able to fix this problem..
*I am on a prepaid plan, and have unlimited texting with Telus, normaly unlimited texting includes picture messaging*
10-23-2012 07:42 PM
It has not changed ; http://www.telusmobility.com/en/QC/prepaid/add-ons
|Messaging Unlimited||unlimited text, picture and video messages4||$15|
10-23-2012 07:56 PM
This only applys to customers who are NOT Blackberry users."Messaging Unlimited", unlimited text, picture and video messages4 .
4 Premium and subscription messages are not included. An additional 15¢ charge will apply for each text message or attachment sent outside of Canada and the U.S. Clients with phones not able to display picture or video messages will receive a text message that includes a web address for viewing. On Blackberry devices, video and picture messaging are only available with a Blackberry rate plan.
If you have a Blackberry rate plan, than call Telus (*611) right away and tell them so they can credit your account. Also for the inconvenience , I'd see if they would throw in a freebie maybe?
10-23-2012 08:54 PM
It's so weird because they never told me anything about a Blackberry rate plan, i could have gotten the same price of what i am paying now but get unlimited email, unlimited texting , maybe it is only one thing extra but it is still something haha .. Thanks so much, i will try and contact my provider!!