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New Contributor
Posts: 2
Registered: ‎10-23-2013
My Device: Curve 9220
My Carrier: bmobile

My Curve 9220 has a black screen and the LED light blinks red every 5 seconds

The phone won't come on and the light blinks red. I dont know what to do :smileyfrustrated:

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: My Curve 9220 has a black screen and the LED light blinks red every 5 seconds

Hi ynaffit

 

Welcome to BlackBerry Support Forums

 

 

Are you sure your Battery is good enough or it is fully charged ? Have you tried another battery on your BlackBerry to check the results ?

 

let us know.

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New Contributor
Posts: 2
Registered: ‎10-23-2013
My Device: Curve 9220
My Carrier: bmobile

Re: My Curve 9220 has a black screen and the LED light blinks red every 5 seconds

hi,

the battery was fully charged, but i havent yet tried using another battery. But for the past week or so the phone had been blanking off and rebooting on its own. sometimes it never even fully reboots and reboots again. Lastnight it blanked and i took out the battery and put it back and the light came on, and it blinked about 3 times quickly, came off, and blinked those 3 times again and it keeps doing that in 5 second intervals. Since then i tried taking out the battery over and over and it keeps doing that. 

Is it that i have to flash my phone!! :smileysad: 

 

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: My Curve 9220 has a black screen and the LED light blinks red every 5 seconds

Hi there,

 

If you have a good battery or the batttery is good enough then try those steps , it may help :

 

( Credit JSanders )

 

1) Make sure you have Blackberry Desktop Manager installed. BlackBerry desktop software

2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):

"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm

3) The Application Loader Wizard will appear -- click "Next."


4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.


5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.

NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.  BlackBerry Software Download Site

Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.

 

Good luck.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.