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BlackBerry® Curve™

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New Member
Posts: 1
Registered: ‎10-20-2012
My Device: Blackberry Curve 8520

My blackberry curve 8520 won't turn on

Ok. So when I charge my phone the red stays on. When I press the power key and hold it in the light turms off and the turn on screen appears( blackeberry&logo and white loading bar)

 

Once the bar is fully loaded the screen turns white.

 

The red light appears again and the turn on screen comes back without me doing anything..

 

Please help. :Rolleyes:

Super Contributor
Posts: 298
Registered: ‎06-10-2012
My Device: Curve 9360

Re: My blackberry curve 8520 won't turn on

Hello

• try a new battery, use official blackberry one.

• or reload os explained by J sanders :

If your BlackBerry stays powered off with a black or white screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.

1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):

"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm

3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.

NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
New Contributor
Posts: 2
Registered: ‎07-06-2013
My Device: Blackberry Curve 8520

Re: My blackberry curve 8520 won't turn on

I downloaded the software but still says "Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator,"

What should I do? 

This is the link of the software "http://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=69CB3EA317A32C4E6143E665FDB20..."

Pls reply ASAP!!!

New Contributor
Posts: 2
Registered: ‎07-06-2013
My Device: Blackberry Curve 8520

Re: My blackberry curve 8520 won't turn on

I downloaded the software but still says "Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator,"

What should I do? 

This is the link of the software http://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=69CB3EA317A32C4E6143E665FDB20...

Pls reply ASAP!!!