07-27-2013 09:55 AM
My blackberry curve 9320 won't turn on. I can't charge it and my laptop can't detect it too. I tried to use another battery from another bb device but my device didn't turn on. When I tried to put my battery to another bb device, it didn't turn on too. I can't use my device for a couple of days already. I need your help guys.
07-27-2013 12:43 PM
Given your description, the only thing that can be deduced is a hardware fault, between the battery and the device, preventing power from getting from the battery to the device. But, this is only a conclusion...not a diagnosis. Hardware issues are basically impossible to diagnose at an internet distance. Only hands-on evaluation by a qualified hardware technician can be useful. I suggest you find a local (to you) shop with a qualified BB hardware technician and obtain a proper evaluation and estimate. If you remain in warranty, you could instead seek support under those terms.
07-27-2013 01:31 PM
Do you have any idea if I can still use the warranty of my phone? Because my phone is bought from other country. I don't know if I can use the warranty although my phone is from other country.
Maybe I'll try to look for a BB service center here, Thank you so much!
07-27-2013 01:38 PM