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BlackBerry® Curve™

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New Member
Julieann76uk
Posts: 1
Registered: ‎07-27-2013
My Device: Blackberry curve
My Carrier: Vodafone

My blackberry curve won't turn on or charge. Shows red light for a few seconds when charging

I have no idea why the phone died it had some charge but when I looked again it had died I had tried taking everything out and have tried charging without the battery then reinserting it does anyone know how to fix this? It is not the charger as I've used it on another phone
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Hall of Famer II
sdgardne
Posts: 46,979
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: My blackberry curve won't turn on or charge. Shows red light for a few seconds when charging

Hi and Welcome to the Community!

Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):

  1. With the battery inside, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the display does
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.



It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

  1. Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
  2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Member
stacysammy209
Posts: 1
Registered: ‎07-29-2013
My Device: torch 9810
My Carrier: t-mobile

Re: My blackberry curve won't turn on or charge. Shows red light for a few seconds when charging

My BB curve 8520 when charging shows battery with a line through it and red light. But isn't turning on. My battery however is swollen compaired to my torch battery or what the curve battery size is supose to be. HELP PLEASE!!!!
Please use plain text.
Hall of Famer II
sdgardne
Posts: 46,979
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: My blackberry curve won't turn on or charge. Shows red light for a few seconds when charging


stacysammy209 wrote:
My BB curve 8520 when charging shows battery with a line through it and red light. But isn't turning on. My battery however is swollen compaired to my torch battery or what the curve battery size is supose to be. HELP PLEASE!!!!

Hi and Welcome to the Community!

 

Based on what you've said, your answer is already provided above in this thread. Please scroll up and read/try those actions.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.