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BlackBerry® Curve™

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New Contributor
kashaj-09037
Posts: 2
Registered: ‎10-23-2012
My Device: Curve 8520

My blackberry turned on with a white screen

I need to know how to fix my phone. The thing is the charging port was taken out completely cuz a Lg charger was mistakenly used and now my phone has restarted and still on the white screen and it has been minutes. I had jsut downloaded Blackberry protect on my phone. Please help me with this problem.

 

So there is no charging port and now seeing a white screen.

Trusted Contributor
billbuck0
Posts: 110
Registered: ‎10-23-2012
My Device: Rotary Phone

Re: My blackberry turned on with a white screen

[ Edited ]

I would take it somewhere for repair.  There could be a few problems other than just no charging port.

  

Good luck.

Contributor
theninjew
Posts: 19
Registered: ‎07-19-2012
My Device: BlackBerry Bold 9930

Re: My blackberry turned on with a white screen

Have you tried connecting it to the computer and reloading the OS via Desktop Manager?

New Contributor
kashaj-09037
Posts: 2
Registered: ‎10-23-2012
My Device: Curve 8520

Re: My blackberry turned on with a white screen

ok thanks..I kept in the battery last night to see if it'd load but up to this point it hasn't turned on so guess I will have to