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BlackBerry® Curve™

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Visitor
Posts: 1
Registered: ‎03-14-2013
My Device: curve
My Carrier: 2026748167

My blackberry wont give me the option of sending my email

Hi, 

My blackberry won't give me the option of sending my emails anymore. After I compose an email, it gives me a drop down menu that includes "map it" "drive to" and "save draft." But it doesn't give me the option of actually sending the email.

As you can imagine, this is fairly frustrating. 

Any help???

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: My blackberry wont give me the option of sending my email

Hello davidanthonya

 

Welcome to BlackBerry Support Forums

 

 

Are you able to use this feature earlier , Is that a Company phone or a personal ?

 

If you are then try those steps in a sequence :

 

1- Register your Handheld .

  • KB00510 : How to register a BlackBerry smartphone with the wireless network
  • Wait till a Registration messages comes in your message box.

2- Delete and Resend your Service Book :

  • KB05000 : Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
  • KB02830 : Send the service books for the BlackBerry Internet Service
  • ( Wait till a Registration Message comes in your message box for each email that you have configured on your device )

3-  Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back.

 

You must recieve those Registration messages in your Message box. try it and let us know .

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