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BlackBerry® Curve™

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New Contributor
Posts: 3
Registered: ‎12-28-2012
My Device: Blackberry Curve 9360
My Carrier: Globe

My email setup application won't open

I'm trying to setup my email but  when I tried opening the Setup, there's no icon for email. So I tried to search the application, when it showed the email setup application, I clicked on it but there's no response. Please help.

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: My email setup application won't open

Hi emarlyn_07

 

 

Welcome to BlackBerry Support Forums

 

 

First of all try a Battery pull restart like this device POWERED ON remove the battery wait a min. then re-insert ,after reboot see if it allows .

 

If that fails then from your BlackBerry Browser browse to www.blackberry.com/integrate and try setting up our personal emails if you have BIS on your account.

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New Contributor
Posts: 3
Registered: ‎12-28-2012
My Device: Blackberry Curve 9360
My Carrier: Globe

Re: My email setup application won't open

Unfortunately, the first one didn't worked. But fortunately, the second one worked! Thanks a lot! Smiley Very Happy
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Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: My email setup application won't open

Hi emarlyn_07

You are most welcome ... We are glad it finally worked Smiley Happy
___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Contributor
Posts: 3
Registered: ‎12-28-2012
My Device: Blackberry Curve 9360
My Carrier: Globe

Re: My email setup application won't open

Glad I joined this forum Smiley Happy
New Member
Posts: 1
Registered: ‎04-04-2015
My Device: Bold 4
My Carrier: Mobilink

Re: My email setup application won't open

the first option didnt work and email setup didnt open after a battery remove restart.

 

then i tried teh 2nd optioin blackberry/integrate, and the page says Unknown error upon clicking Email setup.

New Contributor
Posts: 2
Registered: ‎06-14-2015
My Device: 9320 curve
My Carrier: vodacom

Re: My email setup application won't open

The 1st didn't work and the 2nd when I tried it is says unknown error when opening the email setup