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New Contributor
Posts: 2
Registered: ‎02-25-2013
My Device: blackberry curve 9320
My Carrier: zara

My phone won't save pictures.

My phone got sent of to be repaired by the blackberry team a couple of weeks ago I got it back today and it works perfect its just that now I can't save pictures to either my phone of my memory card a all I have all my pictures and I don't want to lose them neither do I want to loose my music is there anyway it can be fixed?
Hall of Famer II
Posts: 51,278
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: My phone won't save pictures.

Hi and Welcome to the Community!

Given that you've just received it back from repair, I'd recommend you talk to them again...it would seem they did not do something correctly.

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Forums Advisor III
Posts: 1,295
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700
My Carrier: BELL

Re: My phone won't save pictures.

Make sure the setup to save to your SD card is set properly. If they did a wipe on the phone during repair this has to be set. If it is set properly, and still does not save the pictures, then do a battery pull to re-set the phone. If it still does not work, contact Blackberry support for more assistance.

 

 

Jerry G.
New Contributor
Posts: 2
Registered: ‎02-25-2013
My Device: blackberry curve 9320
My Carrier: zara

Re: My phone won't save pictures.

Yeah its been wiped and I'm wondering how you set up your SD card?