02-20-2013 09:25 AM
My phone ran out of battery completely and it now won't turn on, I plugged it in to charge and the red light came on, it started to reset and came up with the blackberry and the moving bar accross the middle but it keeps cutting out when it starts to turn on. All through this it's still plugged in charging. Does anyone have any tips I can try or should I get a new blackberry?!
02-20-2013 01:55 PM
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!