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New Member
Posts: 2
Registered: ‎12-09-2008
My Device: Not Specified

Need Help

I know this has probably been posted before but i dontknow what to do or witch toread but my phone wont load all i see is white screen with a circle with a cross threw it and under it, it says 543. I've been told to reinstall the os but how do you do that i downloaded " 8310M_PBr4.2.2_rel351_PL2.5.0.44_A4.2.2.194_TIM.exe" and the whatever desktop manager came on the cd now what do i do or what do i need to download.
Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Need Help

Welc:smileyhappy:me to the F:smileyhappy:rums 

 

s:smileysad:rry you are having troubles.  What OS are you using and what phone service ?

 

 

Here is a link to upgrade, just scroll to your provider and follow directions exactly. 

 

http://na.blackberry.com/eng/support/downloads/download_sites.jsp


:smileyhappy: :smileyhappy: Nurse-Berry :smileyhappy: :smileyhappy:
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Posts: 89,473
Likes: 23,787
Solutions: 6,122
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Need Help

If you need:

 

You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:

http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

If JL_Cmder does not work, follow this instructional:
http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe




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Posts: 89,473
Likes: 23,787
Solutions: 6,122
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Need Help

And if you need instructions on loading the OS, please ask. The links to the OSs above mostly don't have instructions, but just the download.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Need Help

Here's a link with detailed steps

http://crackberry.com/blackberry-101-how-install-or-upgrade-new-rim-operating-system-os

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New Member
Posts: 2
Registered: ‎12-09-2008
My Device: Not Specified

Re: Need Help

hey thx for all the help guys i got the phone working.
Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Need Help

So glad you got it w:smileyhappy:rking! If you could, would you please resolve the post!

 

have a wonderful day and enjoy that blackberry!


:smileyhappy: :smileyhappy: Nurse-Berry :smileyhappy: :smileyhappy:
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