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BlackBerry® Curve™

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New Contributor
Posts: 2
Registered: ‎01-04-2013
My Device: 9320curve
My Carrier: Vodaphone

Need an expert help..my blackberry 9320's trackpad is not working properly. I hv sent my device to authorised blackberry service centre and they are saying its not cover under warranty. I have purchased it 6months back. Pls explain is it nt cover under warranty.

 
Forums Veteran I
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: Need an expert help..my blackberry 9320's trackpad is not working properly. I hv sent my device to authorised blackberry service centre and they are saying its not cover under warranty. I have purchased it 6months back. Pls explain is it nt cover under warranty.

Did the service centre say why it was not covered by warranty? 

New Contributor
Posts: 2
Registered: ‎01-04-2013
My Device: 9320curve
My Carrier: Vodaphone

Re: Need an expert help..my blackberry 9320's trackpad is not working properly. I hv sent my device to authorised blackberry service centre and they are saying its not cover under warranty. I have purchased it 6months back. Pls explain is it nt cover under warranty.

 

They say it's because of moisture.but there were no accident involving any liquids.