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New Contributor
rk8479
Posts: 3
Registered: ‎05-12-2011
My Device: BlackBerry Curve 8250
Accepted Solution

Need to reset Blackberry curve 8520

i want to sell my blackberry 8520 and it still has email accounts on it, however i dont have BIS anymore and i need to wipe all of my personnel stuff off the device, how can i do this?

Forums Veteran III
Wolf359
Posts: 3,589
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Need to reset Blackberry curve 8520

[ Edited ]

Try this:

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB14058&sliceId=2&cmd=displayKC&d...

 

Are you getting a bb10 when its released soon?

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Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
rk8479
Posts: 3
Registered: ‎05-12-2011
My Device: BlackBerry Curve 8250

Re: Need to reset Blackberry curve 8520

but once i sell it, if the other person gets BIS will they receive my emails if the device has been security wiped?

Forums Veteran III
Wolf359
Posts: 3,589
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Need to reset Blackberry curve 8520

Nope.  See the additional information section in the link I posted above.

"Once the security wipe has been completed, all email delivery will stop. The BlackBerry Internet Service account will need to be re-associated to the BlackBerry smartphone to restore email delivery to the device."

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
rk8479
Posts: 3
Registered: ‎05-12-2011
My Device: BlackBerry Curve 8250

Re: Need to reset Blackberry curve 8520

thanks :smileyhappy:

Forums Veteran III
Wolf359
Posts: 3,589
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Need to reset Blackberry curve 8520

Anytime!  congrats in advance on your new BB device!

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________