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New Contributor
Posts: 3
Registered: ‎05-12-2011
My Device: BlackBerry Curve 8250
My Carrier: ASDA
Accepted Solution

Need to reset Blackberry curve 8520

i want to sell my blackberry 8520 and it still has email accounts on it, however i dont have BIS anymore and i need to wipe all of my personnel stuff off the device, how can i do this?

Forums Veteran III
Posts: 3,801
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Need to reset Blackberry curve 8520

[ Edited ]

Try this:

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB14058&sliceId=2&cmd=displayKC&d...

 

Are you getting a bb10 when its released soon?

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New Contributor
Posts: 3
Registered: ‎05-12-2011
My Device: BlackBerry Curve 8250
My Carrier: ASDA

Re: Need to reset Blackberry curve 8520

but once i sell it, if the other person gets BIS will they receive my emails if the device has been security wiped?

Highlighted
Forums Veteran III
Posts: 3,801
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Need to reset Blackberry curve 8520

Nope.  See the additional information section in the link I posted above.

"Once the security wipe has been completed, all email delivery will stop. The BlackBerry Internet Service account will need to be re-associated to the BlackBerry smartphone to restore email delivery to the device."

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
Posts: 3
Registered: ‎05-12-2011
My Device: BlackBerry Curve 8250
My Carrier: ASDA

Re: Need to reset Blackberry curve 8520

thanks Smiley Happy

Forums Veteran III
Posts: 3,801
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Need to reset Blackberry curve 8520

Anytime!  congrats in advance on your new BB device!

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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