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BlackBerry® Curve™

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New Member
chandrabhushan1982
Posts: 1
Registered: ‎06-19-2013
My Device: curve 8520
My Carrier: vodafone

Network Problem in BB Curve 8520

[ Edited ]

I am Using my Black berry phone and facing problem Related to network and low battery Backup. Your Service Team has 2 times, only Software Update and all the problem has fixed. **removed**. There is only Phone No - 0120-40630234 never answer any call. to Know my Phone Status always visit. Now I am totally Dissatisfied with product Quality and Service. Request You Please Arrange to Refund My Money Back. Regards. Chandra B. **removed**

 

 

 

 

 

Edit: [Phone number & Job invoice  ] removed. At no time should you provide any personal information to any other community member. Please review the Community Guidelines and Terms and Conditions of Use. for further information

 

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Hall of Famer II
sdgardne
Posts: 46,932
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Network Problem in BB Curve 8520 Job No 8006008542 & 8006008694

Hi and Welcome to the Community!

As a user-to-user community, no one here can answer your question with any level of authority whatsoever. BlackBerry provides zero front line support to end users, including warranty...all support starts with the carriers, authorized resellers, and authorized service centers, all who can escalate cases into BlackBerry at no charge to the end user.

 

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So, your escalation path is not here, in these forums. Rather, it is through your service center and/or place of purchase...even if they may have a poor reputation. You have no free path by which to bypass them.

There is something called incident support, but it costs to just ask the initial question, since you are bypassing the contract you signed upon purchase. If you wish to investigate that, you can review it here:

There also might be some good reading here:

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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