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New Contributor
medira
Posts: 3
Registered: ‎06-17-2009
My Device: Not Specified
Accepted Solution

New Country, New Carrier...No New E-mail Account Showing?

Hello,

I just moved to the US from Canada and I have a new blackberry curve 8330 on Verizon that is taking the place of my somewhat new curve 8320 from Rogers.

When I got the new bb and service, I set up a new @vzw.blackberry.net e-mail account.

I've got everything set up and went through the "Switch Devices" process via Desktop Manager to push my contacts and data files and such. When it was finished, my old @rogers.blackberry.net e-mail address was (and still is, much to my dismay) showing up as an account on the new Verizon curve, and the new @vzw.blackberry.net address is nowhere to be found. When I log into the Verizon BIS, I can see the e-mail account, so I know that it's set up. I have also added the PIN and MEID into the "Change Device" area to make sure that it was set correctly. Finally, I removed the battery, waited for a couple of minutes and then put it back in to force a hard reboot. No dice.

What am I missing? Suggestions?
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JSanders
Posts: 84,479
Likes: 22,913
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New Country, New Carrier...No New E-mail Account Showing?

Your question was answered here:

 

http://www.blackberryforums.com/general-8300-series-discussion-curve/193973-new-country-new-carrier-...

 

Good luck. Welcome to the BBForums... and the US.




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New Contributor
medira
Posts: 3
Registered: ‎06-17-2009
My Device: Not Specified

Re: New Country, New Carrier...No New E-mail Account Showing?

Yep!  Thanks for that.  I had tried a different forum last night and got no response, so I figured I'd expand my options a bit.

 

Much appreciated. :smileyhappy:

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JSanders
Posts: 84,479
Likes: 22,913
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New Country, New Carrier...No New E-mail Account Showing?

No problem.. have a good day.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
medira
Posts: 3
Registered: ‎06-17-2009
My Device: Not Specified

Re: New Country, New Carrier...No New E-mail Account Showing?

Thanks.  You too!
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