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New Contributor
suomi68
Posts: 5
Registered: 08-28-2010
My Carrier: DNA
Accepted Solution

New Service provider all BB configurations lost

Hi,

I am able to connect to the internet with DNA (Finland) at only some spots, but BB messaging, email, google maps, or any other app doesn't work. DNA has never seen a BB and have tried to talk to their Technical support whom say to just activate as follows:

 

GPRS WAP settings  clients:

  ip address: 10.1.1.1
Port: 9201
 

 

GPRS connection settings WAP2.0 DNA's clients:
 
proxy server ip address (proxy): 10.1.1.1
Proxy port: 8080

 

I was able to find the first part but don't know where to change the proxy server and how can I connect to emails and BB messaging.

 

I need a lot of help or I might just give up having a BB in Nokialand...

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Trusted Contributor
Office2Mobile
Posts: 237
Registered: 01-16-2010
My Carrier: AT&T

Re: New Service provider all BB configurations lost

suomi68,

 

Unfortunately most features require a BlackBerry specific data plan to function. If you go into Setup Wizard > Email Setup, Do you have the option to setup an email account. If not, you are very limited because of the type of data plan that have provisioned to your phone.

 

Hope this helps,

Office2Mobile
Poor Service and the Worst Support provided by VarDynamics http://vardynamics.com/
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New Contributor
suomi68
Posts: 5
Registered: 08-28-2010
My Carrier: DNA

Re: New Service provider all BB configurations lost

I tried but it asks me to give a BB Enterprise Server administrator password, which I don't have...so I guess is a farewell to my BB! I am so sad to not have it anymore!

Thanks for your help

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Forums Veteran I
Raelic
Posts: 2,077
Registered: 08-07-2010
My Carrier: Telus (for now)

Re: New Service provider all BB configurations lost

Hiya!

 Ok so it only gives you access to an enterprise email, typically this indicates that you dont have a valid Blackberry data plan. Call your provider and ask them to add a Blackberry data plan.

 

note: a generic data plan will NOT work, must be Blackberry specific.

 

This was you gain access to the BIS network and your BBM, Email, Browser, etc. Will begin to work and you will gain the option to "setup Personal Email" in that screen

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New Contributor
suomi68
Posts: 5
Registered: 08-28-2010
My Carrier: DNA

Re: New Service provider all BB configurations lost

Hei

I just called DNA and the do not support BB nor the IP...not yet that is. They don't know when, but it istypical with Finland that is you don' ask no one will tell you. Kind of like "don't ask, don't tell".

Kiitos,

 

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