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BlackBerry® Curve™

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emison
Posts: 1
Registered: ‎12-28-2012
My Device: Blackberry Curve 8530
My Carrier: Virgin Mobile

No Color in device monitor (Screen) Only grayscale is showing? No Idea Why as I made no change for such?

Can somebody please help me turn my screen back into a color screen?

I woke up, looked t the device, and the displace was grey, with no color anywhere, not within any appys, nowhere?  Nor does changing or downlowndin new themes see me help?

Is it broken, or can something be done withough sending it in for repair?  I has had about two and a half years of moderate use so far, so I know its that average time to replace.  But the longevity is one of the reasons I went with RIM's Blackberry!  :smileyhappy:

Help greatly appreciated!

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: No Color in device monitor (Screen) Only grayscale is showing? No Idea Why as I made no change for such?

Hi emison

 

Welcome to BlackBerry Support Forums

 

Sorry to hear that you are having problem with your BlackBerry® Curve 8520 ! I know visiting your Service Provider is obviously  the last options but still I wish you try to Reload your Device Software ,Sometime it helps. So you can try that but do your Backup before performing any steps.

 

KB12487 :  How  backup BlackBerry smartphone Data using BlackBerry desktop software for Windows

 

KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software

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