05-27-2011 11:20 PM
Ok... let's see if this forum can pull through for me. I recently bought a Curve 8530 (Verizon) off of ebay. Everything is working except I haven't been able to register my device with Verizon and therefore can't get a BIS account and access data. I do have a data plan and my device shows that it has full 3G service. The other part of my dilemma is that I also don't have any service books. I tried to get Verizon to resend my service books but they say I need to have a BIS account in order to do that. I've called costumer service a few times and gone into a Verizon store and still no love. Here is a list of things things I've tried:
- Hard reset
- removed the battery and had it reboot
- obviously tried to send registration on from the HRT
-made sure my network was turned on
- let Verizon walk me trough some crazy steps that left them stumped
I would be bummed if I had to return the device since it is in great shape and everything works except this one thing. Does anyone have any idea what I can do?
05-27-2011 11:39 PM
05-28-2011 12:16 AM
Hey, thanks for the tips on who to call. I've done the desktop manager thing but I'll try and get through to the RIM guys. Last time I tried Verizon said RIM support would charge me for help.
05-28-2011 02:18 AM
In order to use a blackberry for more than just calls and texts you need to have a blackberry data plan rather than a standard data plan