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Contributor
austin26372
Posts: 13
Registered: ‎07-03-2008
My Device: Blackberry Curve 8320
Accepted Solution

No email icon on 8320

I am missing the email icon on my 8320. I have reset (soft & hard) and wiped data to default. I have the plan for email and internet, but I cannot open the email setup. The phone was used by somebody else before me, could this have something to do with my problem? (I have un-hid all icons, etc.)

 

Thanks in advance!

Forums Advisor III
lorriem1222
Posts: 1,267
Registered: ‎06-19-2008
My Device: AT&T BOLD OS 4.6.0.167

Re: No email icon on 8320

Sorry, but I don't understand.  Are you missing the icon to an email account you have already setup or are you missing the icon to set it up?
~Lorrie~ Master of All Things Blackberry!
Contributor
austin26372
Posts: 13
Registered: ‎07-03-2008
My Device: Blackberry Curve 8320

Re: No email icon on 8320

Sorry if I wasn't clear, I am missing the icon to setup email.
Forums Advisor III
lorriem1222
Posts: 1,267
Registered: ‎06-19-2008
My Device: AT&T BOLD OS 4.6.0.167

Re: No email icon on 8320

Do you have the setup wizard icon? You can setup email from there as well.
~Lorrie~ Master of All Things Blackberry!
Contributor
austin26372
Posts: 13
Registered: ‎07-03-2008
My Device: Blackberry Curve 8320

Re: No email icon on 8320

I do have the setup wizard, but it only gives me the option to setup email thru Blackberry Enterprise or skip email setup; I want to setup my personal email.
Forums Advisor III
lorriem1222
Posts: 1,267
Registered: ‎06-19-2008
My Device: AT&T BOLD OS 4.6.0.167

Re: No email icon on 8320

Is your phone company issued or your own personal phone?  If it is company issued your IT deparment may have it blocked from receiving personal email.
~Lorrie~ Master of All Things Blackberry!
Contributor
austin26372
Posts: 13
Registered: ‎07-03-2008
My Device: Blackberry Curve 8320

Re: No email icon on 8320

It's a personal phone. I bought it used (it had already been set up for email from the previous owner). I deleted the old account and haven't been able to setup a new email since...
Forums Advisor III
lorriem1222
Posts: 1,267
Registered: ‎06-19-2008
My Device: AT&T BOLD OS 4.6.0.167

Re: No email icon on 8320

Ok, where on the phone did you go to delete the old email account, or did you just wipe the phone?
~Lorrie~ Master of All Things Blackberry!
Contributor
austin26372
Posts: 13
Registered: ‎07-03-2008
My Device: Blackberry Curve 8320

Re: No email icon on 8320

I wiped the phone when i got it.
Forums Advisor III
lorriem1222
Posts: 1,267
Registered: ‎06-19-2008
My Device: AT&T BOLD OS 4.6.0.167

Re: No email icon on 8320

So when you click on setup wizard and then on email setup, the first option should say I want to create or add an email address. Does it.?

~Lorrie~ Master of All Things Blackberry!