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New Contributor
Posts: 2
Registered: ‎07-23-2013
My Device: Curve 8520
My Carrier: 1&1
Accepted Solution

No private E-Mail option

I earn an BlackBerry 8520. I tried to install some private email adresses. Using the setup wizard in the menue appears only the choice for a work email with a BlackBerry enterprise server. What to do?

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: No private E-Mail option

Hello jraab9

 

Welcome to BlackBerry Support Forums

 

Do you have a BlackBerry Data Plan / BIS from your Mobile service provider ?

 

To use personal emails on our legacy BlackBerry devices we need an active BlackBerry Data Plan from our Mobile service provider . Once you activate those plan you'll be offered Internet Mail account or will able to setup your personal emails on your BlackBerry .

 

So, call your Carrier to active it in your account.

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New Contributor
Posts: 2
Registered: ‎07-23-2013
My Device: Curve 8520
My Carrier: 1&1

Re: No private E-Mail option

Thank you, problem is solved. I got a configuration file from provider.
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: No private E-Mail option

Hi jraab9

 

 

You are welcome ... Enjoy  !

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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.