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New Contributor
gcamilli
Posts: 7
Registered: ‎12-14-2008
My Device: 8320
Accepted Solution

Not enough space???

I can't transfer songs and other media using ROXIO, it shows me an error saying: "Theres not enough space on the disk." My BB is brand new 8320 unlucked and Im using Windows Vista. The version of the desktop is 4.2.2.14.

 

 

Error

 

By the way! I have read all solutions here and no one helps me. I tried everything and nothing seems to work (Turn Off mass storage, Turn On  mass storage, replace Battery). If someone had this problem and has the solution please let me know!   

 

 

 

Thanks!

Giancarlo Camilli
Caracas - Venezuela
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JSanders
Posts: 85,640
Likes: 23,095
Solutions: 5,950
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Not enough space???

Go to Options > Status on your BlackBerry. What is the number at File Free?

 

You need a Media Card in your device if you don't have one.




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New Contributor
gcamilli
Posts: 7
Registered: ‎12-14-2008
My Device: 8320

Re: Not enough space???

Yes I have a SD Card, and by the way, my PC does not recognize it and doesnt show it like removable. The File Free is 4.998.528 Bytes. The SD card its empty (1.8GB Free)
Giancarlo Camilli
Caracas - Venezuela
Please use plain text.
JSanders
Posts: 85,640
Likes: 23,095
Solutions: 5,950
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Not enough space???


gcamilli wrote:
  The File Free is 4.998.528 Bytes.

You have extremely low memory on the BB.

 

First thing? Check the File Free at Options > Status, what is the number at File Free? Now, remove the battery of your device, hold a minute, replace and reboot. What is the File Free now?

Read this: http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...

And this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...

Additional links to read:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15345&sliceId=SAL_Pub...
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14320&sliceId=SAL_Pub...
http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14213&sliceId=SAL_Public&command=show&forwa...




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
gcamilli
Posts: 7
Registered: ‎12-14-2008
My Device: 8320

Re: Not enough space???

[ Edited ]

Thanks! yes the memory is low... Maybe I know whats the problem is with the memory.

 

By the way, I found the solution of transfer songs yesterday. People with this problem must go to the link below and download Blackberry Desktop Software v4.7. I recommend english version, becarefull MUST HAVE MEDIA PLAYER!!!

 

 

PD: You can transfer +2minutes songs with this player.

 

https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

Message Edited by gcamilli on 12-15-2008 10:02 AM
Giancarlo Camilli
Caracas - Venezuela
Please use plain text.