02-03-2013 06:23 AM
I have a notification icon showing that I cannot get rid of. When I first looked it took me to a message about an app I deleted the message but the notification is still showing. Can anyone help with this?
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02-03-2013 06:53 AM
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Open your Main message box , Highlight any date say today then press the menu key > Click on Mark Prior Read . Finally Perform a battery pull restart by removing the battery while your device is Powered On , after reboot see if you are able to get rid of that Notification icon.
02-03-2013 07:05 AM
Hi sorry I forgot to put that I had deleted the message & done the reboot as you said but when it boots up The notification icon is still there & the message reappears. Thanks in advance for any help
02-03-2013 07:17 AM
If you already done a battery pull then Open your Main Message box > Press the menu Key > View Folder > You have to check each Inbox for any unread message, Also Check any Saved Messages.
Also If already rebooted , then try the same again but remove your SIM card also this time and wait for atleast one or two min. before inserting the battery back on your device.
02-03-2013 07:55 AM
Hi thanks for your help. I tried everything as you said but it still kept coming back, however I did have another app from the same author so i deleted that & after the phone rebooted the notification had gone. Not sure if it was that causing the problem or not but its gone now. Thanks
02-03-2013 08:02 AM
Then its an advertisment from any free third party application that you have installed on your device,If you already deleted that particular or similar application then I think it will go away , If it reappears then you may have to delete any other free apps that have on your device.I think you can figure that out