Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
Contributor
sktctx
Posts: 15
Registered: ‎12-20-2012
My Device: Blackberry Curve

Re: Numerous copies of some contacts in address book

Thanks J,

At about the same time, I got a message from Blackberry saying my synchonization was disabled because I had too many contacts, so maybe it was synchronized before and then it stopped.

 

Do you have a good way to easily get rid of the numerous duplicates on my phone?

Regards,

Sue

Please use plain text.
JSanders
Posts: 85,280
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Numerous copies of some contacts in address book

Well, if you left it synced to the gmail account, you could easily sit at your PC and delete them.

Are they only on your BlackBerry now?

 

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
sktctx
Posts: 15
Registered: ‎12-20-2012
My Device: Blackberry Curve

Re: Numerous copies of some contacts in address book

Yes - I already deleted them all from my google account without the phone connected.  Am I screwed?

Sue

Please use plain text.
Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Numerous copies of some contacts in address book

[ Edited ]

I think you're fine.

 

Remove these duplicate contacts (over 18000) from my phone - see here:

How to clear the address book database on the BlackBerry smartphone
http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=F93E865FDA95F465590ABB04B0FBCA3B?...

 

You've already done task one when you turned off the wireless sync.

After the sync is turned back on it will pull from gmail.

 

 

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Please use plain text.
JSanders
Posts: 85,280
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Numerous copies of some contacts in address book

Just note that by deleting the entire address book from the BlackBerry, you will remove any bad, and good contacts which you may want to keep. So if that specific Address Book contains wanted contacts, do not delete the entire database.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
sktctx
Posts: 15
Registered: ‎12-20-2012
My Device: Blackberry Curve

Re: Numerous copies of some contacts in address book

so are you saying that I have to delete each one of the 18000 bad contacts manually?

Please use plain text.
Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Numerous copies of some contacts in address book

[ Edited ]

I hope not!  Another option is to remove the email account from your phone using the email setup application.  This will remove those contacts associated with the account.  When you readd that account using the setup application, it will then sync from gmail.

 

delete / setup email account:

http://us.blackberry.com/support/apps-and-software/email-setup-and-integration.html

 

If there is a problem or error with the email setup application, you can head to blackberry.com/integrate from the device and try to setup the email from there.

 

Here is some additional info:

http://www.att.com/esupport/article.jsp?sid=52958&cv=820#fbid=24L9B1uWgrC

 

Of course plaese backup your phone using the desktop manager before proceeding.  @jsanders: does this soundOK?

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Please use plain text.
JSanders
Posts: 85,280
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Numerous copies of some contacts in address book

[ Edited ]

sktctx wrote:

so are you saying that I have to delete each one of the 18000 bad contacts manually?


If you could be clearer about the details, they should not be hard to remove.

Are all 18,000 duplicates on one Address Book only?

Are there ANY good (keepers) contacts in the Address Book?

 

and you never answered my question above about why you want to move your contacts to your SIM card... If you could answer questions fully, it helps understand what and why you're trying to do certain things.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
sktctx
Posts: 15
Registered: ‎12-20-2012
My Device: Blackberry Curve

Re: Numerous copies of some contacts in address book

@Wolf359 - thank you for your suggestion.  I deleted my gmail account and reactivated it.  I then shut down and rebooted my phone.  However, the contacts remained on my phone and the gmail contact list still shows up under Contacts Options.  Any other ideas for removing the 18,000 duplicates?

 

@J - The question about the SIM card was not from me - that was some other person who jumped on my thread - that's why I didn't answer your question.  As for your other questions, the gmail account does have all the unwanted duplicates and there are good contacts in the list . 

 

Any other ideas for removing the 18,000 duplicates?

 

Regards,

Sue

Please use plain text.
Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Numerous copies of some contacts in address book

Thanks for that, I didn't notice it was another person.  You can clear the contacts using the steps listed above.

 

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Please use plain text.