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JSanders
Posts: 83,996
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Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Numerous copies of some contacts in address book


sktctx wrote:

@J - The question about the SIM card was not from me - that was some other person who jumped on my thread - that's why I didn't answer your question.  As for your other questions, the gmail account does have all the unwanted duplicates and there are good contacts in the list . 


Ok, so why not let these contacts sync properly to your gmail account, then login to your gmail on the PC, sort your contacts alphabetically and delete those unwanted duplicates... should not be too much trouble.

 

And avoid deleting those wanted contacts.




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sktctx
Posts: 15
Registered: ‎12-20-2012
My Device: Blackberry Curve
My Carrier: ATT

Re: Numerous copies of some contacts in address book

Thanks for the help.  I ended up deleting all my contacts and reconnecting.  It looks like I've lost a few, but at least the duplicates are gone.  Thanks for all your support.

Regards,

Sue

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JSanders
Posts: 83,996
Likes: 22,841
Solutions: 5,881
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Numerous copies of some contacts in address book

How did you lose them?
Delete them by mistake?




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sktctx
Posts: 15
Registered: ‎12-20-2012
My Device: Blackberry Curve
My Carrier: ATT

Re: Numerous copies of some contacts in address book

I followed Wolf's suggestion and deleted my address book and then resynced to the cleaned up list in my gmail, and not everything came back.  They may have been in my AT&T address book, which was also deleted, but I don't know how to get those back.  Do you know?

Sue

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JSanders
Posts: 83,996
Likes: 22,841
Solutions: 5,881
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Numerous copies of some contacts in address book

[ Edited ]

Yea, I tried a couple of times of warning against fully deleting that Address Book .

 

Did you do a backup first to your PC?

 

So, what is this ATT Address Book.. another email account on the BlackBerry?




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sktctx
Posts: 15
Registered: ‎12-20-2012
My Device: Blackberry Curve
My Carrier: ATT

Re: Numerous copies of some contacts in address book

I know you warned against it, but I didn't see another option other than manual deletion.  I did do a backup, but can i restore just the at&t address book?

Sue

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JSanders
Posts: 83,996
Likes: 22,841
Solutions: 5,881
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Numerous copies of some contacts in address book

I saw another way, and posted such, but... doesn't matter now.

 

How many contacts are in your ATT Address Book?

Now, connect your BlackBerry to the PC > run the BlackBerry Desktop Software.

Click on the Device > Restore Data > click on the SELECT DATA option.

Scroll through the data files and locate the Address Books... do you see only the ATT Address that has the same number of records as your ATT Address book? If they match, you're good to do. If they do not match, or if it has 18,000 too many records... don't move forward, and cancel.

 

If you have further questions, please ask.




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Contributor
sktctx
Posts: 15
Registered: ‎12-20-2012
My Device: Blackberry Curve
My Carrier: ATT

Re: Numerous copies of some contacts in address book

Hi J,

My back up file only has one address book, and it has 18000+ entries.  Do you think I could restore those to my phone, sync with gmail and then delete the duplicates from gmail like you described (I didn't follow your advice here because I had already deleted all the duplicates in my gmail contact list).?

Sue

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JSanders
Posts: 83,996
Likes: 22,841
Solutions: 5,881
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Numerous copies of some contacts in address book

Yes, you can do that...

 

First, I'd restore that database as i mentioned above,... and then use this app:

http://appworld.blackberry.com/webstore/content/91984/?lang=en

 

:smileyhappy:  Should work fine.. i just hope it can handle 18k dupes. :smileywink:  Try it.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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