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New Contributor
Posts: 3
Registered: ‎05-04-2011
My Device: curve 9300 3g
My Carrier: idea
Accepted Solution

OS 6 Update for Cruve 9300 3g(Carier Idea)

Hi,

Got my 1st blackberry(9300 3g).

Need know is any os update available for my handheld.

 

Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: OS 6 Update for Cruve 9300 3g(Carier Idea)

Hi

 

The following link has all the available OS's by geographical area and carrier. See if yours is there. Usually, a new device comes with the latest version.

 

http://us.blackberry.com/support/downloads/download_sites.jsp

Blackberry Best Advice - Back-up weekly

If I have helped you please check the "Kudos" star on the right >>>>
New Contributor
Posts: 3
Registered: ‎05-04-2011
My Device: curve 9300 3g
My Carrier: idea

Re: OS 6 Update for Cruve 9300 3g(Carier Idea)

Thanks Steve. I have searched thru the link but OS update is not available for my carrier. Apart from it one more question comes in my mind, why these updates are carrier dependent? Waiting for your response.
Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: OS 6 Update for Cruve 9300 3g(Carier Idea)

No doubt there is some agreement between RIM and the carriers which then determines how a software version is rolled out.

 

However, it is possible to use another carrier's offering providing you delete the vendor file before reloading.

 

On the PC navigate to C:\Program Files\Common Files\Research in Motion\AppLoader and delete the file vendor.xml.

 

This what I did to completely wipe my BB. I wrote this before starting and printed it off.

If your device is functioning, perform a backup now if you haven't already done so saving the file to a place and in a name that you can easily locate on computer.

I then uninstalled DTM and then deleted all other references to BB/Rim in Windows Explorer thus removing the OS for the BB from the computer in order to ensure that the version I would reinstall would be a brand new downloaded version.

Get the latest Desk Top Software (DTS)
http://us.blackberry.com/apps-software/desktop/?CPID=OTC-DSKTPSW&cp=OTC-DSKTPSW

and install it on the computer.

Get the correct latest version of the OS

http://us.blackberry.com/support/downloads/download_sites.jsp

and save it to computer.

If the PC does not recognize the BB, You need to connect the via the USB cable. Then pull the battery from the BB.
With the battery pulled, connect the BlackBerry to the USB connector and as SOON as you see USB-PIN:UNKNOWN hit Next. You have to be quick. From there you can put the battery back in (make sure you install the battery or else when the OS update is completing and the device disconnects from the computer to reboot, it will lose the power provided by the USB connection and you will get an error and have to do it all over again!).

If you don't get it right the first time, try again (unplug from USB, pull battery, connect and hit Next while USB-PIN:Unknown is showing). You have to be fast and the timing is key, so it may take you three or four attempts.

To erase all the data on your BlackBerry device, complete the following steps.

1) Download JL_Cmder from http://www.4shared.com/get/oqP9V-2Q/JL_Cmder_v19.html

2) Install JL_Cmder to computer.

3) Double check you have already backed-up the BB. If you DO NOT, you will lose ALL data.

4) Make sure the DTS is closed and plug in the BB to computer via USB

5) Go to the JL_Cmder on your computer and double click it to start. Now,this may take a few tries to connect, so keep trying until it does.

6) On the first screen, Press any key to continue.

7) Now, if your device uses a password, enter it now. If not, press "N"

8) Press 4 to initiate the WIPE

9) Press "Y" to continue

10) Now type "blackberry" to continue

11) On the BB you will see a white screen with a'507' Error. Don't worry, this is what you want! You are now ready to install the OS.

Launch the new Desk Top Software on the computer

1). On the home screen of the BlackBerry® Desktop Software, click Device > Update my device.

2). Click View Other Versions. Click the version of the new OS you previously downloaded.

3). Click Install. The DTM will install the OS and then provide you with a list of applications to install. If you have had difficulties with an app, do not install it.

Do not disconnect the device until the whole process is completed and the device has rebooted.

After 10 minutes reboot again by removing the battery whilst powered-on and leave it out for a couple of minutes.

Leave it again for 10 minutes. You should now have a fully functioning BB!

Blackberry Best Advice - Back-up weekly

If I have helped you please check the "Kudos" star on the right >>>>
Visitor
Posts: 1
Registered: ‎10-07-2012
My Device: 9300
My Carrier: t mobile

Re: OS 6 Update for Cruve 9300 3g(Carier Idea)

Hello I was just doing the steps and I got up to step 10, when it said to type "blackberry". I typed it and nothing happens it just stays on the same screen (Red screen saying to type "blackberry" to wipe everything on the blackberry)

 

I thought it might of been that the BB wasn't connected properly to the USB and to the computer but it was.

 

Please help me!!