I am a painfully new user. I have two email accounts registered on the BB. I am a small business and use Outlook 2003 for my email. On one email account when the email appears on the BB its appears with the "un-opened" symbol, as it should. However, as soon as the email appears on my computer screen in Outlook - seconds later - the symbol changes on the BB to the "opened" symbol. With the other email account this doesn't happen. I have been through the emal setup on Outlook and don't see any obvios reason for this. Does anyone have a suggestion?