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BlackBerry® Curve™

New Contributor
Posts: 2
Registered: ‎10-16-2012
My Device: None

Out of office being ignored once checked email on Blackberry Device.

Hi, Having a problem with out of office.


If I set out of office on using outlook, the automatic replies will only work until I check mail on the blackberry then after checking mail the out of office is ignored and no automatic replies are sent until I turn off out of office replies then re enable them.

The Blackberry curve 9300 shows the out of office as being switched on and has the message I set in outlook showing.

Has anyone had anything similar and been able to resolve it.

Hall of Famer II
Posts: 48,786
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (

Re: Out of office being ignored once checked email on Blackberry Device.

Hello...apologies for the delayed reply...hopefully you already have resolved this, but just in case!

From what you describe, are you a corporate/BES user? If so, you need to work with your BES/Email admins as they control everything.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
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