09-27-2012 09:16 AM - edited 09-27-2012 09:18 AM
Blackberry Curve 9320 | Blackberry Desktop Software (7.1 Bundle 1319) | Windows XP SP3 | Office 2003 SP3
Email stored in local pst file (no Exchange server)
I'm trying to sync a specific Contacts folder from Outlook to the 9320. I do the following in the software:
- Tick Contacts
- Sync direction: One way to your device only
- Contacts account: Microsoft Outlook
- Configure… | Outlook Profile: MS Exchange Settings (Only option)
At this point I get a message box twice:
"WMS Idle: Rim.Desktop.exe - Unable To Locate Component
This application has failed to start because BJABLR32.dll was not found. Re-installing the application may fix this problem."
Advance Contact Settings still opens so I:
- Folders tab
- Select different contacts to sync
- Add required mailbox
- Change Default Folder
- Close and Sync Organiser
Then I get:
A program error occurred at line 1548 in .\OIAccess.cpp. Please report this error by sending a log to technical support."
It appears to try and transfer 3 items (there are 100+) but no contacts are transferred.
I have reinstalled Blackberry software but the error remains.
The missing file is part of Office 2003 SP3 but despite a reinstall of the Service Pack the file was not installed in ..\Windows\System32 where it belongs.
What should be my next step?