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New Contributor
dci1640
Posts: 9
Registered: ‎04-16-2012
My Device: BlackBerry Curve 3G 9300

Outlook 2010 and Blackberry Curve 9300 sync question.

I’ve added a couple new contacts on my computer but they are NOT showing up on my BB ? Any and all assistance is greatly appreciated!!

 

New Contributor
dci1640
Posts: 9
Registered: ‎04-16-2012
My Device: BlackBerry Curve 3G 9300

Re: Outlook 2010 and Blackberry Curve 9300 sync question.

This is bizarre... I cannot figure out why just two contacts I added a couple of days ago will not show in my BB? I’ve added other contacts since and they show up? I notice that when I search these particular two contacts in my outlook contacts they do not come up in the search, yet if I click on an email from them and click open contact… they are there?
New Contributor
dci1640
Posts: 9
Registered: ‎04-16-2012
My Device: BlackBerry Curve 3G 9300

Re: Outlook 2010 and Blackberry Curve 9300 sync question.

I just figured out that these two contacts some how ended up my Outlooks "Suggested Contacts". I don't know how or why and can't actaully find Suggested Contacts folder as it only shows up when I search the persons name. I googled it and found:

http://www.interworks.com/blogs/lmcfarlin/2011/06/16/remove-suggested-contacts-outlook-2010
In Outlook 2010, Microsoft has included a nifty feature called Suggested Contacts that keeps track of address'. This is alot like the Outlook cache feature in 2003/2007 (.nk2 autocomplete). The problem comes when Outlook syncs these contacts with your phone and you end up with various unnecessary contacts in your mobile address book.

Here is the procedure for removing the suggested contacts option and any previously created unwanted contact entries…

To Turn off the Suggested Contacts Feature:

Open Outlook and click File > Options > Contacts > uncheck "Automatically create Outlook contacts..." and click OK.

To Delete the Address Book:

1) Click File > Account Settings > Address Books

2) Select “Outlook Address Book” and click change

3) Select “Suggested Contacts” and click remove address book

4) Exit and restart Outlook.

Here’s the tricky part (sometimes that doesn’t quite do it):

1) Log into OWA (webmail)

2) Delete the suggested contacts folder

Voila!