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BlackBerry® Curve™

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Overheating BB Curve 9320


DylanBrown170899 wrote:
I dont ever have bluetooth or wifi on because im on contract only have them 5 apss that are alwys open?

 

OK.. What is your device OS version ? You should check if your device is having the most recent OS from your Carrier or any other . From your Homescreen Go to Options > Device > About Device Version > first set of numbers on the third line ? 

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Contributor
DylanBrown170899
Posts: 11
Registered: ‎09-05-2013
My Device: BlackBerry Curve 9320
My Carrier: O2

Re: Overheating BB Curve 9320

1319
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Overheating BB Curve 9320


DylanBrown170899 wrote:
1319

Please provide the complete information , it should be like  V 7. x . x . xxx ? 

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Contributor
DylanBrown170899
Posts: 11
Registered: ‎09-05-2013
My Device: BlackBerry Curve 9320
My Carrier: O2

Re: Overheating BB Curve 9320

v7.1.0.398
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Overheating BB Curve 9320


DylanBrown170899 wrote:
v7.1.0.398

Hey Dylan

 

It seems your device is running on an old OS version ! Have you tried to update your BlackBerry to the most recent one available from your Carrier ?

 

When I searched I found that O2 had already released ver. 7.1.0.1011 for your device model Software Download for O2 UK .  Update your device to that version it may help you in overcoming your current issue .

 

let us know if you need Instruction or help on how to update .  

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Contributor
DylanBrown170899
Posts: 11
Registered: ‎09-05-2013
My Device: BlackBerry Curve 9320
My Carrier: O2

Re: Overheating BB Curve 9320

Thanks i will update as sonn as i can its charging now
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Overheating BB Curve 9320


DylanBrown170899 wrote:
Thanks i will update as sonn as i can its charging now

Try it and let us know .. but after a proper device backup !

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Contributor
DylanBrown170899
Posts: 11
Registered: ‎09-05-2013
My Device: BlackBerry Curve 9320
My Carrier: O2

Re: Overheating BB Curve 9320

I have done the update and now i have lost all my BBM contcats how do i get them back im not happy about this
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Contributor
DylanBrown170899
Posts: 11
Registered: ‎09-05-2013
My Device: BlackBerry Curve 9320
My Carrier: O2

Re: Overheating BB Curve 9320

Forget that last sentence its fine now ive got my contacts back just waiting for it to charge to see if this has worked with the overheating problem. I will put another comment on if it worked
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Contributor
DylanBrown170899
Posts: 11
Registered: ‎09-05-2013
My Device: BlackBerry Curve 9320
My Carrier: O2

Re: Overheating BB Curve 9320

This has worked for me thank you so much for your help.
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