09-16-2008 11:40 PM
Solved! Go to Solution.
09-17-2008 02:30 AM
Restore the Handheld 's default language,reboot,then connect to your PC.
I don't know whether this will help,when my BB is set to use Chinese,I can't connect to my laptop,but when I restore the language to English(the handheld's default language),it works.
09-17-2008 10:20 AM
09-17-2008 03:59 PM
I forgot to say I am running Windows XP Pro on both PCs. I have looked at every setting on the Blackberry and cannot see anything having to do with the connection to a PC.
09-17-2008 04:07 PM
What version of the Desktop software did you install. My boss got a new Curve 8330 & I found out we needed to install at least v 4.3 ? of the Desktop software, as this version & higher have new USB drivers to detect the Curve 8330.
He had an older BB where we had v 4.2 of the Desktop software installed. His laptop (vista) would not recogzine the newere Cruve 8330.
I installed v 4.3 & the laptop recognized the BB asap.
Don't know if that will help?
09-17-2008 06:10 PM
09-18-2008 08:41 AM
09-18-2008 09:45 AM
I was having an issue similar to this. The Blackberry worked for a while and the computer recognized it no problems then all of the sudden it wouldn't. I have the software on four computers and none of them would recognize the phone.
After going through dozens of "solutions" it was determined that it was a hardware issue and the phone had to be replaced.
I'd suggest calling your service provider on this one.