Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Member
Toma2254
Posts: 1
Registered: ‎01-07-2013
My Device: Blackberry Curve 8520
My Carrier: Orange

Password Forgotten

Hello i forgot my password on my blackberry curve 8520, i have just one try left to typ it. i don't know if i block it i'ill can even use it again. Hope you 'll help me.

Thanks

Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,997
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Password Forgotten

Hi and Welcome to the Community!

There are many possible passwords that this could be, each with different outcomes if you fail the 10th time. Since you did not state clearly, we'll have to make a guess.

If this is your device lock password that you created in the Security Settings, then there is no hope...there is no "master" or "override" password to use. Only the user-created password can unlock the BB. Failing the 10th time will wipe the device clean of all personal information, and it'll be just like new again. Hopefully you already have your data backed up somewhere (via one of the many FREE methods that RIM provides) so that you can restore after the WIPE.

If this is your BB ID credentials, then that's different...nothing will be wiped out. Rather, your BBID account may be locked out for some period of time -- until, for instance, you successfully log on from a PC/Browser and/or initiate a password reset email sequence.

There could possibly be other candidate passwords based on your description, but those are the two most likely.

Please confirm which it is...if it's the BB ID credentials, then we may be able to provide you with more. If, however, it's the device lock, then there is nothing to do but fail that 10th time and start over.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.