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BlackBerry® Curve™

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New Contributor
Deadshrub
Posts: 4
Registered: ‎05-27-2008
My Device: Not Specified
Accepted Solution

Personal email icon gone on curve

Just got a new curve from ATT.  This is personal (no corp. IT).  I added two email accounts in the setup wizard (both gmail based accounts). 

 

After setup and both accounts working, I want to add additional accounts.  Problem is:

- no email setup icon in Blackberry Setup folder (only have setup wizard and bluetooth setup)

- if i go to setup wizard, my only options for email setup is for BB enterprise server or I want to skip email setup.

 

Any idea how I can get back/access the option to setup a personal account?  (the manual says it can support up to 10...).  I've see other threads saying corp. IT settings may block this, but I don't have those.

 

Thanks.

Regular Contributor
Sugrat
Posts: 51
Registered: ‎05-22-2008
My Device: Verizon 8330

Re: Personal email icon gone on curve

Did you setup the accounts on the unit or via the web interface :-

 

https://bis.na.blackberry.com/html?brand=mycingular

 

I recommend going to the above address, enter your details, setup the accounts again and resend the service books.

New Contributor
Deadshrub
Posts: 4
Registered: ‎05-27-2008
My Device: Not Specified

Re: Personal email icon gone on curve

 

Whew. Thanks for the response.  You rock!  (I also book marked that page for future use. They should tell you about that gem...)

 

I originally set them up on the Blackberry itself via the setup wizard (email setup step).

 

Note- At first I went to the link on my laptop and it didn't work (entered my PIN and IMEI#s and got an error saying I could not access the my device via an HTML browser).  So go via device it you have this problem.

 

Regular Contributor
Sugrat
Posts: 51
Registered: ‎05-22-2008
My Device: Verizon 8330

Re: Personal email icon gone on curve

Glad that worked for you :smileyvery-happy:
New Member
riskadvisor
Posts: 1
Registered: ‎07-24-2008
My Device: Not Specified

Re: Personal email icon gone on curve

How can I do this on Verizon?  And what if my company owns the account and not me?