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Guru I
Posts: 19,007
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Phone Deleting SMS and Call Log


jbrown21 wrote:
Ok I did all of that, but I can't find the Memory Cleaning in the Security Options
Hello,

I don't have it either. Curve 8310 4.2.2



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New Member
Posts: 1
Registered: ‎09-09-2008
My Device: Not Specified

Re: Phone Deleting SMS and Call Log

I have the 8310 and have had it for less than 1 month and am experiencing the same thing.  I had read the thread on this and am now using the CLOSE option as opposed to using the arrow or red buttons.  I cannot locate the items referenced to clean memory, etc.  Can you please provide me with the step needed to do this?  Thanks

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Phone Deleting SMS and Call Log

Hi Jborwn21,

You may not have that option in your version of device software

Now the you completed all the steps in the procedure:

Pull the battery while the device is ON, replace after a minute,

let the device reboot 1-3 min, And send me the file free and file total numbers

again.

Thanks

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Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Phone Deleting SMS and Call Log

Hi rkansie,

You may not have the options in your device software,

Please send me the file free and file total numbers located

in OPTIONS -STATUS-.

Did you do all the steps in the links I provided?

Thanks

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter