11-12-2013 11:07 PM
Welcome to http://supportforums.blackberry.com/
You can tell the version of the OS you have installed on your BB.
If your BlackBerry is frozen much is because you have many applications installed or topics.
It is also advisable to perform an update.
11-14-2013 02:01 AM
Thanks for your reply,
My Version is 7.1,
and as u said its because of more applications i have not installed more than 4 applications.
and i think my phone has latest version and it was updated.
11-14-2013 03:14 PM
If your taste you can do an update to OS again
But you could tell that the update process you used for your BlackBerry.