BlackBerry® Curve™

[naylorpd]

My 8900 won't recognise phone numbers that are in my contacts if I put the full international number in, only if I use the local number (e.g. 050 1234567 is OK but +994 50 1234567 is not).

I seem to be somewhere between a rock and a hard place:

• If I use local numbers, when I travel abroad as I will not be able to use my contacts; or
• If I use international numbers I won't recognise callers in my home country

Any ideas?

All my numbers have been input manually, I haven't sync'd the phone with my PC.

Thanks

Phil

[naylorpd]

I should add that when I receive an SMS, it comes in with the full international number....

[JSanders Resident Expert]

There could be any one of three solutions... Try these:

1. Make sure you set your own country code at Phone Dialer Screen > Options > Smart dialing.
Set your country code in this format: "+xx" where xx = your country code. Some countries have two or three digit Country Codes. Do not place the '+' in your contact's entry.
* In the US, set this Country Code as "+1", and place your loca area code in the proper box (this normally the default setting in a new BB).

2. At the same location, change the National Number Length to the number of digits for your country (since some countries will have less than 10 as set as the default in the BB). Find out the total digits, minus the country code. Do not place the '+' in your contact's entry.
* For example, some countries have a total number to 8 (plus 3 for country code). You would enter "8".

3. You may have "Content Protection" set on your Address Book.
Look at Options > Security > General Settings. Scroll down to Content Protection > Include Address Book = NO.