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BlackBerry® Curve™

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djmrcee
Posts: 1
Registered: ‎04-18-2012
My Device: curve
My Carrier: virgin

Please help, why do i keep getting the white screen of death?

ok i have a blackberry curve mobile, i dropped it in a pint of lager new years eve. i have left it to dry for months. first time i turned it on i was getting the white screen and it kept happning. so i tried updating the software and it worked fine for about 3 minutes. so i just left phone for a couple of weeks tried updating software again. last night it stayed on without turning off or having the white screen, but i get up in the morning to check my phone click it then the white screen appears again. making me very angry, because the white screen doesnt come on if i have my phone connected to USB to pc it stays on. anyone know why this is happning?

 

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Hall of Famer II
sdgardne
Posts: 47,604
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Please help, why do i keep getting the white screen of death?

Hi and Welcome to the Community!

With moisture intrusion into a BB, the only thing that is predictable is that the results will be unpredictable. All of your symptoms could be perfectly understandable given the lager-bath your BB received. I'd recommend a new device ASAP (and get regular backups of your data, of course).

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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