12-27-2012 06:54 AM
Hi
I have just started having problems with my blackberry curve. When i go to internet and click on my bookmarks it opens up front page fine but when i try to click on pages to connect to from front page it kicks me out straight to bookmarks page. Please help ????????????> this has only started in last few days i.e i go to sky sports which it opens then trying to click on an item to read it kicks me straight to bookmarks page????????
12-27-2012 07:04 AM
Hi cp70uk
Welcome to BlackBerry Support Forums
Have you try Clearing your device Browser data ,you can try this and see if that helps ,For that Open your Browser > Press the Menu key > Scroll down to Clear Browser Data ( Mark all fiels ) then Clear Now .
Then perform a Battery Pull Restart like this device POWERED ON remove the battery wait for a min. then reinsert it back ,after reboot see if problem resolves.
12-27-2012 07:21 AM
Thanks for the help but problem is still there????????????
12-27-2012 07:27 AM
Hi cp70uk
If that does not help and if your Browser often crashes then you can consider Upgrading or Reloading your device software to rule out any software issue.Check your Carrier if they have released any higher OS pack for your device model Carriers .let us know if you need further help.