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BlackBerry® Curve™

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New Contributor
cp70uk
Posts: 2
Registered: ‎12-27-2012
My Device: curve
My Carrier: vodafone

Please help with internet problems

Hi

I have just started having problems with my blackberry curve. When i go to internet and click on my bookmarks it opens up front page fine but when i try to click on pages to connect to from front page it kicks me out straight to bookmarks page. Please help ????????????> this has only started in last few days i.e i go to sky sports which it opens then trying to click on an item to read it kicks me straight to bookmarks page????????

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Please help with internet problems

Hi cp70uk

 

Welcome to BlackBerry Support Forums

 

 

Have you try Clearing your device Browser data ,you can try this and see if that helps ,For that Open your Browser > Press  the Menu key > Scroll down to Clear Browser Data ( Mark all fiels ) then Clear Now .

 

Then perform a Battery Pull Restart like this device POWERED ON remove the battery wait for a min. then reinsert it back ,after reboot see if problem resolves.

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New Contributor
cp70uk
Posts: 2
Registered: ‎12-27-2012
My Device: curve
My Carrier: vodafone

Re: Please help with internet problems

Thanks for the help but problem is still there????????????

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Please help with internet problems

Hi cp70uk

 

 

                      If that does not help and if your Browser often crashes  then you can consider Upgrading or Reloading your device software to rule out any software issue.Check your Carrier if they have released any higher OS pack for your device model Carriers .let us know if you need further help.

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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