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BlackBerry® Curve™

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New Member
Posts: 2
Registered: ‎12-05-2012
My Device: Curve 9320
My Carrier: Orange
Accepted Solution

Plz answer !!!!!!!!!!!!!!!

Hi guys

just got my curve 9320 delivered from orange

i went to register the sim and i cant call the registration number or customer service

The packet doesnt tell me the handset phone number so im screwed 

I done all the usual stuff and made a bbm account 

Is the enterprise thing important?

If so how do i get the code

Should i go to the orange shop?

What about customer service?

I dont know please halp me

Hall of Famer II
Posts: 55,777
Registered: ‎11-28-2008
My Device: PRIV (5.1.1), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Plz answer !!!!!!!!!!!!!!!

Hi and Welcome to the Community!

ALL of your formal support starts with Orange. Hence, I think you should do as you are considering...go to the Orange shop and get them to work this out.

Good luck!

Get your 15% discount at ShopBlackBerry.com! Click Here for details.

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.
New Member
Posts: 2
Registered: ‎12-05-2012
My Device: Curve 9320
My Carrier: Orange

Re: Plz answer !!!!!!!!!!!!!!!

thx 

i went there and they sorted it out for me

Hall of Famer II
Posts: 55,777
Registered: ‎11-28-2008
My Device: PRIV (5.1.1), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Plz answer !!!!!!!!!!!!!!!

Excellent...you are most welcome!

Get your 15% discount at ShopBlackBerry.com! Click Here for details.

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.