07-02-2013 05:17 PM
Sorry my bad English, but can you say me whats problem is it?
They send me a phone to resolve a problem, so I see the number of LCD but doesn't appears anything! So, I see that version 005 of screen. After received my item (screen) e tryed put in phone and when I turn on the phone appears that in image! can you say me what's wrong?
Other photo: http://imageshack.us/photo/my-images/15/jir8.jpg/
07-09-2013 05:58 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This is a hardware related issue, I suggest contacting your network service provider for repair options.
Let me know if you have any more questions.
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