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Visitor
Posts: 1
Registered: ‎07-08-2013
My Device: Curve 9320
My Carrier: Virgin
Accepted Solution

Problem with blackberry ID on my phone

Hi - I've just taken over my son's curve 9320 having had one of my own before. I have 2 contracts, 1 with virgin and one with orange (one for him and one for me) and have, for various reasons, allowed him an upgrade to a Iphone on orange while taking over the virgin blackberry he had...but it won't let me sign in with MY blackberry ID??? Which is the correct fix for this issue please?
Posts: 89,468
Likes: 23,787
Solutions: 6,122
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problem with blackberry ID on my phone

You'll need to security wipe his device in order to enter your BBID in to it.

 

BlackBerry smartphone must be security wiped before transferring ownership




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