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Posts: 2
Registered: ‎01-10-2013
My Device: Curve 9360
My Carrier: T-mobile SK
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Problem with connection on email settings (9360)

On my BB9360 I have 2 gmail accounts. On PC I changed passwords. I wanted to change passwords also in my BB: setup - Email accounts - Internet Mail Account.

First message: "Connecting to e-mail settings".

After cca 1 minute another message: "System has problems to connect on this server. Repeat / Storno".

It is impossible to get to email settings.
Pleae, can you help me? Thanks.

 

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Posts: 90,697
Likes: 23,981
Solutions: 6,171
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problem with connection on email settings (9360)

Please try this FIRST, using your BlackBerry browser...

• Go to mobile.blackberry.com OR to www.blackberry.com/integrate
• Scroll down to Communication and then to Email.
• Choose the appropriate email set up options.

If that works and completes your email setup/editing, good.


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New Member
Posts: 2
Registered: ‎01-10-2013
My Device: Curve 9360
My Carrier: T-mobile SK

Re: Problem with connection on email settings (9360)

Many thanks, it works. You help me :-)
Posts: 90,697
Likes: 23,981
Solutions: 6,171
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problem with connection on email settings (9360)

You are very welcome.

Good luck.

>> Click here to get a 10% Off Discount on any BlackBerry from ShopBlackBerry

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code