05-05-2013 12:14 AM
I bought Blackberry Curve 9220 about 6 months agouti is overtime when I plug in headsets to listen the music that it starts acting in weird wagons starts to shuffle in random order times voice call get activated tsarist prompting "SAY A COMMAND".I feel immensely troubled by this problem Please help am greatly disappointed by Blackberry smart phones !
05-05-2013 04:48 AM
Please try a battery pull restart , if you have not done yet . Do it by removing the battery while your device is Powered On , wait for atleast a min. then reinsert it back , after reboot please check if error persists .
If problem continues then you should try to perform a Clean OS reload to rule out any software issue , for help you can refer to this Knowledge Base , but first do a backup using Desktop Software :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows
I hope it just an software glitch and not a hardware .