05-12-2013 01:05 AM
Hey guys, I just bought my blackberry curve 9320 about four days ago, and I'm having problem with my display.
Last time I thought it is just because of the light sensor and auto brightness that makes my screen brighter, but recently I turned off the auto backlight and sometimes the screen get brighter, and when I press the screen, the screen dim to the default brightness.
Is it because of product defect? Should I claim my warranty?
Really need advice and explanation about this problem guys
05-15-2013 12:05 PM
Hi farlyx and welcome to the BlackBerry Support Community Forums!
Have you checked for any software updates since purchasing your BlackBerry Curve 9320? If not, I would first recommend doing this. You can plug your BlackBerry smartphone into a PC then go to www.blackberry.com/update to install it.