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New Contributor
diegonese
Posts: 5
Registered: ‎11-16-2012
My Device: Blackberry 8520
My Carrier: Rogers

Problem with playing music/songs.

Hi Again Community;

 

I've got a problem with playing music/songs.

 

Device Properties:

* Curve 8520

* Memory 2 gb.

(Other Properties are on my profile)

 

The Problem:

Today, I've copied some songs from my PC to my Mobile Device (Via USB cable, and Without using Blackberry Desktop Manager). 25% of these songs don't work, It appears a message: "The media (Song's Name) being is played of an unsupported format" or 50% of them are merged with other songs (For Example; I find Pitbull song with Rihanna's song in 1 file).

 

Just a point: When I had 18 songs, They all worked fine.. but Now I've got 66 songs and only 25% are working fine and others aren't.

 

Please give me a solution;


Greetings, Diegonese

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Forums Veteran II
Wolf359
Posts: 3,340
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: Problem with playing music/songs.

Interesting!

I saw http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB18827&sliceId=1&cmd=displayKC&d...

but this may not apply to you.

What you may have to do is delete all the songs from the blackberry and copy again from the PC.

I don't know if the songs on your PC are DRM protected or where they came from. I can't explain the merging part.  Make sure the songs on the PC are good before doing the copy.

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New Contributor
diegonese
Posts: 5
Registered: ‎11-16-2012
My Device: Blackberry 8520
My Carrier: Rogers

Re: Problem with playing music/songs.

"the songs on the PC are good before doing the copy."

 

Um, What do you mean by 'good'? Do you mean they aren't virused or what?

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Forums Veteran II
Wolf359
Posts: 3,340
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: Problem with playing music/songs.

That they aren't merged with other songs and play okay. You don't have to check all, just some for quality control.
________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
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