If you are using Internet Explorer, please remove blackberry.com from your compatibility view settings.

Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
tatatatatre
Posts: 3
Registered: ‎01-20-2013
My Device: curve 9380
My Carrier: Orange

Problem with youtube quality

hi,

 

I alway watch video on youtube with my blackberry, in very good quality. But since 3 day, the quality is awful on EVRY video, even the one i watched in good quality 4 day before. I still use my Wi-Fi, and my freebox didn't change.

I would like to know if there is a way to get the high quality back. I was using the mobile version of youtube of course.

Please use plain text.
Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Problem with youtube quality

Hello tatatatatre

 

Welcome to BlackBerry Support Forums

 

 

Try this and see if that helps . Open your browser > Press the Menu key > Options > Scroll down to Clear Browsing Data ( mark all field within ) then Clear now. Once it done perform a Battery pull Restart like this while your device is Powered On remove the Battery wait a min. then re-nsert it back , after reboot see if resolves your issue.

 

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
New Contributor
tatatatatre
Posts: 3
Registered: ‎01-20-2013
My Device: curve 9380
My Carrier: Orange

Re: Problem with youtube quality

Thank you for your answer :smileyhappy:!

 

It didn't work, the probleme is still here. For information, there is also graphic bug, like some color turning to green, that kind of stuff

Please use plain text.
Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Problem with youtube quality

Hi tatatatatre

 

 

                       Are you accessing through your browser or BlackBerry Youtube application ? 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
New Contributor
tatatatatre
Posts: 3
Registered: ‎01-20-2013
My Device: curve 9380
My Carrier: Orange

Re: Problem with youtube quality

Well i tried with the navigator, but also with playerforyoutube, and it doesn't work...

Please use plain text.
Contributor
proelevate
Posts: 13
Registered: ‎01-31-2013
My Device: BB 9700 Bold
My Carrier: Lyca

Re: Problem with youtube quality

Any solution yet guys ?
Please use plain text.