01-20-2013 01:57 PM
hi,
I alway watch video on youtube with my blackberry, in very good quality. But since 3 day, the quality is awful on EVRY video, even the one i watched in good quality 4 day before. I still use my Wi-Fi, and my freebox didn't change.
I would like to know if there is a way to get the high quality back. I was using the mobile version of youtube of course.
01-20-2013 02:08 PM
Hello tatatatatre
Welcome to BlackBerry Support Forums
Try this and see if that helps . Open your browser > Press the Menu key > Options > Scroll down to Clear Browsing Data ( mark all field within ) then Clear now. Once it done perform a Battery pull Restart like this while your device is Powered On remove the Battery wait a min. then re-nsert it back , after reboot see if resolves your issue.
01-20-2013 02:17 PM
Thank you for your answer
!
It didn't work, the probleme is still here. For information, there is also graphic bug, like some color turning to green, that kind of stuff
01-20-2013 02:50 PM
Hi tatatatatre
Are you accessing through your browser or BlackBerry Youtube application ?
01-20-2013 03:32 PM
Well i tried with the navigator, but also with playerforyoutube, and it doesn't work...
02-02-2013 06:51 PM