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BlackBerry® Curve™

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New Contributor
tatatatatre
Posts: 3
Registered: ‎01-20-2013
My Device: curve 9380
My Carrier: Orange

Problem with youtube quality

hi,

 

I alway watch video on youtube with my blackberry, in very good quality. But since 3 day, the quality is awful on EVRY video, even the one i watched in good quality 4 day before. I still use my Wi-Fi, and my freebox didn't change.

I would like to know if there is a way to get the high quality back. I was using the mobile version of youtube of course.

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Problem with youtube quality

Hello tatatatatre

 

Welcome to BlackBerry Support Forums

 

 

Try this and see if that helps . Open your browser > Press the Menu key > Options > Scroll down to Clear Browsing Data ( mark all field within ) then Clear now. Once it done perform a Battery pull Restart like this while your device is Powered On remove the Battery wait a min. then re-nsert it back , after reboot see if resolves your issue.

 

 

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New Contributor
tatatatatre
Posts: 3
Registered: ‎01-20-2013
My Device: curve 9380
My Carrier: Orange

Re: Problem with youtube quality

Thank you for your answer :smileyhappy:!

 

It didn't work, the probleme is still here. For information, there is also graphic bug, like some color turning to green, that kind of stuff

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Problem with youtube quality

Hi tatatatatre

 

 

                       Are you accessing through your browser or BlackBerry Youtube application ? 

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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New Contributor
tatatatatre
Posts: 3
Registered: ‎01-20-2013
My Device: curve 9380
My Carrier: Orange

Re: Problem with youtube quality

Well i tried with the navigator, but also with playerforyoutube, and it doesn't work...

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Contributor
proelevate
Posts: 13
Registered: ‎01-31-2013
My Device: BB 9700 Bold
My Carrier: Lyca

Re: Problem with youtube quality

Any solution yet guys ?
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